LEGAL

Privacy Policy

Effective 17 August 2026

1. Scope

This policy explains how ProxBot processes information when installed in a Discord community or used through its dashboard. A community's owner controls which modules are enabled and how staff use them.

2. Information processed

3. Why information is used

Information is processed to provide requested features, enforce configured permissions, maintain auditability, prevent abuse, diagnose faults and protect ProxBot and its communities. It is not sold for advertising.

4. Credentials and security

Application secrets are kept outside the source repository. Connected Nitrado long-life tokens are encrypted before storage. Access is restricted by Discord identity, configured staff permissions and, for the dashboard, Discord server ownership. No online service can guarantee absolute security.

5. Retention

Retention depends on the feature. Active ticket state is removed after closure; optional transcripts follow the community's configured policy. Moderation and audit history may remain until an authorised owner removes or resets it. Economy, faction, role and configuration data remains while needed by the community or until it is removed. Security and operational backups may persist for a limited additional period.

6. Sharing

Information is shared only as needed with service infrastructure and connected providers such as Discord and Nitrado, or where required by law, security or abuse prevention. Community staff can see information according to their configured Discord permissions.

7. Your choices

Users may contact their Discord community owner about records created within that community. Community owners can disable modules, remove the bot and use available administrative controls to delete or reset supported records. Requests concerning ProxBot itself should be raised through the official ProxBot support channel.

8. Changes

This policy may be updated as ProxBot changes. The effective date above identifies the current version.